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Tick Mark Books

Puzzle

Summary

Puzzle is accounting software that is itself the ledger: it pulls in bank, card, payroll and Stripe data, categorizes it with AI and drafts cash and accrual statements. It is built for US startups and small businesses that keep their books in US dollars, with optional bookkeeping by partner firms on top of a software plan.

A month of books at 100 transactions
$30
Open source
No
Best for
A US startup on Mercury, Brex, Ramp, Stripe and Gusto that wants to replace QuickBooks

What we checked

Pages last read

What it costs

A month of books at 100 transactions

$30

a month at 100 transactions, on Starter

Checked against the maker's own pages, 26 October 2026.

Puzzle price and plans

Prices excluding tax, as Puzzle publishes them.

  • Starter

    $30 a month

    • Flat fee
  • Core

    $72 a month

    • Flat fee
    • Adds Several businesses
  • Complete

    $120 a month

    • Flat fee
    • Adds Reconciles your accounts
  • Scale

    $360 a month

    • Flat fee
  • Core + Expert Reviewed

    $171 a month

    Through sales

    • Flat fee
  • Complete + Expert Reviewed

    $219 a month

    Through sales

    • Flat fee
  • Full Service, up to $10K

    $619 a month

    Through sales

    • Flat fee
  • Full Service, $10K–$50K

    $619 a month

    Through sales

    • Flat fee
  • Full Service, $50K–$100K

    $819 a month

    Through sales

    • Flat fee
  • Full Service, $100K–$150K

    $919 a month

    Through sales

    • Flat fee
  • Full Service, $150K–$200K

    $1,019 a month

    Through sales

    • Flat fee
Puzzle's pricing page

Pricing page, captured

Its own pages, checked

What Puzzle costs at your volume

Puzzle: the month at each volume, on its cheapest plan that covers it
Transactions a monthCostPlan
100 transactions$30 a monthon StarterStarter
500 transactions$30 a monthon StarterStarter

What we checked on Puzzle

YesPartlyNo

What it costs to keep your booksYes

Cost at 100 transactions a month

$30 a month on Starter for 100 transactions.

Starter Your first books $30 /mo

puzzle.io/pricingChecked

What it costs to keep your booksYes

Cost at 500 transactions a month

$30 a month on Starter for 500 transactions.

On the page: Software only tab, Starter card, Monthly toggle

puzzle.io/pricingChecked

What it costs to keep your booksYes

Ledger included

It is the ledger; no QuickBooks or Xero needed. Puzzle is a double-entry general ledger of its own, sold as a QuickBooks replacement (Core card: 'Your QuickBooks replacement').

Yes! Puzzle is a complete double-entry accounting system. You can rely on Puzzle reports for your most important and sensitive use cases like…

puzzle.io/legal/faqChecked

What it costs to keep your booksYes

What the price is based on

mixed: flat software plans; services by expenses. Software plans are flat monthly fees per company (Starter $30, Core $72, Complete $120, Scale $360), stepping on features, seats (1, 5, unlimited) and AI credits, not on transactions.

Services run on top of your Puzzle plan (Core or Complete) and are priced by your monthly business expenses.

help.puzzle.io/en/articles/8891734-faq-…Checked

What it costs to keep your booksPartly

Past your plan’s limits

Moved up a plan; only AI credits priced. Seats: Starter 1, Core 5, Complete and Scale unlimited; more users means a higher plan.

If your business grows past these criteria, we’ll talk with you about moving to Full Service.

help.puzzle.io/en/articles/17063329-puz…Checked

What it costs to keep your booksNo

Setup or onboarding fee

No setup fee; onboarding calls are free. No plan card or FAQ names a setup or onboarding fee.

Our team offers free onboarding calls to walk you through Puzzle and make sure your books are on the right track.

help.puzzle.io/en/articles/7179694-quic…Checked

What it costs to keep your booksYes

Catching up past months

From $300 per month of books. Catch-up bookkeeping is a one-time add-on on the pricing page: the team reviews, cleans up and closes each unfinished month, from $300 per month of books (the page's example: eleven months is $3,300).

Catch-up bookkeeping From $300 /mo of books We review, clean up and close every month you never finished. Eleven months behind is $3,300.

puzzle.io/pricingChecked

What the AI does with your booksYes

Categorizes transactions

Categorizes by itself and learns from you. Every plan auto-categorizes ('Up to 98% auto-categorization' on Starter).

As you confirm transaction categories, Puzzle learns from your choices and automatically creates rules for similar transactions in the future.

help.puzzle.io/en/articles/6986850-rule…Checked

What the AI does with your booksPartly

Reconciles your accounts

You reconcile on Starter; AI drafts it from Complete. Every plan has a reconciliation screen where you match the month's transactions to the statement until the difference is $0, then Puzzle runs an auto-validation check.

Reconciliation in Puzzle is optional. Since we use direct APIs to pull your activity automatically, your transactions are already in the system.

help.puzzle.io/en/articles/6986882-how-…Checked

What the AI does with your booksPartly

Reads receipts and bills

Reads an uploaded receipt; no stated matching. You can attach documents to a transaction or bill.

The Receipt Capture task reads receipts and extracts key information automatically.

help.puzzle.io/en/articles/15138987-mon…Checked

What the AI does with your booksPartly

Pays your bills

Records bills; payment through Ramp or Bill.com. Bills can be entered, imported by CSV or synced from Ramp and Bill.com, matched to payments and shown in AP aging.

A: No, not currently. We recommend using Ramp or Bill.com, both of which have a direct integration with Puzzle.

help.puzzle.io/en/articles/9165703-faq-…Checked

What the AI does with your booksYes

Sends invoices

Sends branded invoices; you apply payments. Invoices are created in Puzzle (or imported by CSV, or synced from Stripe and Bill.com) and emailed with a PDF and your branding.

Yes, from the invoice, choose "Send" to email it directly to your customer with your branding and a PDF attachment - no need to download and send…

help.puzzle.io/en/articles/9359018-faq-…Checked

What the AI does with your booksPartly

Accrual books and reports

Cash and accrual P&L and balance sheet; no cash flow. Every plan keeps cash and accrual books at once ('Cash & accrual books' on Starter) and drafts a balance sheet and profit and loss.

Puzzle does not provide a cashflow statement.

help.puzzle.io/en/articles/8441346-what…Checked

Who checks the AI’s workPartly

People check the books

Only with a paid service; software plans: you check. On the software plans (Starter, Core, Complete, Scale) you close the books yourself, and Puzzle support does not do bookkeeping.

Puzzle's AI suite does the work. A bookkeeper reviews it and closes your books, every month.

puzzle.io/pricingChecked

Who checks the AI’s workPartly

Your own bookkeeper

Named bookkeeper only on Full Service. Full Service includes a named bookkeeper with unlimited questions by email.

Full Service Full monthly close Categorization and reconciliations Accruals and prepaids handled Financial statements Named bookkeeper Unlimited…

puzzle.io/pricingChecked

Who checks the AI’s workPartly

Accuracy the vendor claims

Up to 98% categorized; no basis given. The pricing page claims 'Up to 98% auto-categorization' on every plan and '98% accuracy' for Complete; the page's structured data says '98%+ accuracy'; the help center says PuzzleBot auto-categorizes 90-95% of a company's transactions.

Complete automates the tedious parts — with 98% accuracy — so your team and your accountant can focus on what matters.

puzzle.io/pricingChecked

Where your books live and what it connects toYes

QuickBooks Online

QuickBooks Online read for migration.

Connect QuickBooks Online to allow Puzzle's migration team to download reports and migrate your data

help.puzzle.io/en/articles/12598354-con…Checked

Where your books live and what it connects toYes

Stripe

Stripe and Gusto yes

Yes, Puzzle connects to Stripe and ingests balance transactions (payments, refunds, fees, disputes, transfers, payouts) for clean reconciliation.

puzzle.io/integrations/stripeChecked

Where your books live and what it connects toYes

Shopify

Shopify no

On the page: FAQ 'Does Puzzle integrate with Stripe?'; Gusto at https://puzzle.io/integrations/gusto; Shopify at https://help.puzzle.io/en/articles/9155896-faq-integrations

puzzle.io/integrations/stripeChecked

Where your books live and what it connects toPartly

PayPal

PayPal, Square not named. PayPal: not named on any page read.

On the page: FAQ 'Does Puzzle integrate with Stripe?'; Gusto at https://puzzle.io/integrations/gusto; Shopify at https://help.puzzle.io/en/articles/9155896-faq-integrations

puzzle.io/integrations/stripeChecked

Where your books live and what it connects toNo

Square

PayPal, Square not named.

On the page: FAQ 'Does Puzzle integrate with Stripe?'; Gusto at https://puzzle.io/integrations/gusto; Shopify at https://help.puzzle.io/en/articles/9155896-faq-integrations

puzzle.io/integrations/stripeChecked

Where your books live and what it connects toYes

Gusto payroll

Stripe and Gusto yes

On the page: FAQ 'Does Puzzle integrate with Stripe?'; Gusto at https://puzzle.io/integrations/gusto; Shopify at https://help.puzzle.io/en/articles/9155896-faq-integrations

puzzle.io/integrations/stripeChecked

Where your books live and what it connects toPartly

Moves your history in

$149 per system; monthly summaries only. The team moves books in from QuickBooks Online (read connection), QuickBooks Desktop, Xero or another system (exported reports) for $149 once per system, with an active subscription, added through a call.

Migration is a paid add-on: $149, charged once for each system we migrate. It’s available with an active Puzzle subscription.

help.puzzle.io/en/articles/8038960-migr…Checked

Where your books live and what it connects toYes

Getting your books out

Full general ledger and statements export. From Downloads you can export the full general ledger detail (all historical journal entries in one file), the chart of accounts, transactions and financial statements on cash or accrual basis, as Excel, CSV or PDF.

Yes, you can export a full general ledger and financial statements on either cash or accrual basis in excel, csv, and pdf formats.

help.puzzle.io/en/articles/8441512-can-…Checked

TaxesPartly

Files your tax return

Business return from $1,250/yr, +$250 per state. A partner firm prepares and files the business's tax return as an add-on, from $1,250 a year depending on entity type, plus $250 for each state filed in.

Tax Filing From $1,250 /yr A partner firm prepares and files your return. The price depends on your entity type, plus $250 for each state you file in.

puzzle.io/pricingChecked

TaxesNo

Files 1099s

Exports a 1099 vendor report; does not file. Puzzle suggests 1099-eligible vendors (over $600 in typical categories), stores W-9s and exports a 1099 template with each vendor's yearly total, to be filed through a payroll provider or tax software.

Note: This exported file should then be used with your payroll provider or preferred tax filing software, as Puzzle does not directly file 1099s.

help.puzzle.io/en/articles/12670953-tra…Checked

Your data and its securityYes

SOC 2 report

SOC 2 Type II; report on request. The Vanta trust center lists SOC 2 Type I and SOC 2 Type II under Compliance, with reports behind 'Request access' (not requested).

On the page: Overview tab, 'Compliance' panel; 'Request access' button in the header

trust.puzzle.ioChecked

Who it is built forPartly

For accounting firms

Partner firm program by waitlist; no firm plan. Puzzle no longer sells its platform to accounting firms.

No. Puzzle no longer sells its platform directly to accounting firms. This is a partnership: we bring the customer and the software, you bring the…

puzzle.io/accounting-partnersChecked

Who it is built forPartly

Several businesses

One account per company; consolidation via Joiin from Core. Each company is its own Puzzle account; several can be linked to one login.

Yes. Multi-entity consolidation is available on Core and above via integration with Joiin.

puzzle.io/pricingChecked

Trying it, starting and getting helpPartly

Free trial or free plan

Free trial only; no free plan. Every plan card offers 'Try for free'; there is no standing free plan.

** Starter is free for 2 months.

puzzle.io/pricingChecked

Trying it, starting and getting helpPartly

Sign up without a sales call

Software online; services and migration by call. The four software plans sign up online ('Try for free' goes to app.puzzle.io/signup) and upgrade under Settings > Billing.

Step 1: Purchase the migration. Book a call with us to add a migration to your subscription.

puzzle.io/pricingChecked

Trying it, starting and getting helpYes

Contract and cancelling

Monthly or yearly (20% off); cancel in Billing. Plans are sold monthly or yearly (yearly saves 20% and is charged up front).

If you'd like to stop your paid subscription, you can do this at any time from your billing settings.

help.puzzle.io/en/articles/14990198-how…Checked

Trying it, starting and getting helpYes

Support

In-app chat, Mon-Fri 10am-4pm PT; no phone. Chat inside Puzzle, staffed Monday to Friday 10am-4pm Pacific, with replies within one business day and an AI assistant at any time.

Monday to Friday, 10am–4pm Pacific Time. We reply within 1 business day. Messages sent outside those hours are answered the next business day. Our AI…

help.puzzle.io/en/articles/12657717-how…Checked

Puzzle alternatives

All 9 alternatives

Is this yours?

Make it yours for free, then check who reads this page, marked as verified. You confirm it with an email at puzzle.io.

Report an error if a fact is wrong.